Privacy Policy

Last updated: November 2025

1. Overview

At Suzy Cherub, your privacy is sacred. We respect your personal information and are committed to protecting it in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR).

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.suzycherub.com), make a booking, join our mailing list, or purchase products and services.

2. What Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and billing details when you make a booking, join a waitlist, subscribe to the newsletter, or download free content.

  • Payment Information: processed securely through trusted third-party providers (e.g., PayPal). We do not store your payment details.

  • Website Usage Information: including cookies, analytics, and log data to help improve your experience and understand how our site is used.

3. How We Use Your Information

Your information is used to:

  • Provide and manage services (bookings, events, and programs)

  • Send updates, resources, and promotional offers (with your consent)

  • Respond to inquiries and provide customer support

  • Improve website performance and user experience

  • Comply with legal and administrative obligations

You can unsubscribe from our emails at any time using the “unsubscribe” link at the bottom of any email.

4. How We Protect Your Data

We take reasonable steps to safeguard your information against loss, misuse, or unauthorized access.
All personal data is stored securely on password-protected systems and only accessed by authorized personnel.

Payment information is encrypted and processed via secure third-party platforms — we never see or store your full card details.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your data only with:

  • Service providers who help operate our website, email system, or booking platform

  • Legal authorities if required by law or to protect our rights and safety

All third-party services comply with relevant privacy and data protection laws.

6. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics or Squarespace metrics) to enhance user experience and understand visitor behaviour.
You can adjust your browser settings to refuse cookies, though this may affect some website functionality.

7. Your Rights

You may request to:

  • Access, correct, or delete your personal data

  • Withdraw consent to receive communications

  • Ask for a copy of the information we hold about you

Please contact us at info@suzycherub.com with your request.

8. Third-Party Links

Our site may include links to external websites (e.g., publishing partners, event hosts, or payment processors). We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

This policy may be updated periodically to reflect new practices or legal requirements. The updated version will always be available on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Suzy Cherub
📧 suzy.cherub@hotmail.com
🌐 www.suzycherub.com